In short
The collaboration between various departments needs to represent more than cooperation. It presupposes the cultivation of a common vision on the processes carried out, a shared focus on the customer experience in every interaction they have with the organization, an assertive communication, a high degree of empathy and last but not least, a deep understanding of the communication style and individual behavior and of the one in front of us.
With the help of the programs that we propose, companies manage to connect teams to a higher purpose than simple business objectives, which instead allows a transformation of reporting of each employee to himself, to the team he is a part of, to the teams he interacts with and to the entire organization.
After implementing such programs, companies eliminate communication failures, increase the success of cross-functional projects, reduce silo operations, fuel growth and innovation, and improve the chances of success of change management processes.
PCM
It is a set of extensive tools that allow communication to be adapted to the interlocutor's style, thus ensuring a correct understanding of the message and the prediction of a certain behavior.
The program offers a detailed understanding of the human personality through the prism of typologies that each person includes in certain proportions, which allows the participants to develop their leadership and communication style, to create cohesive and high-performing teams, and for organizations to increase the level of involvement of employees, reducing stress.
The benefits are obvious and go from a better understanding of the interlocutor's behavior and the possibility of building a positive personal relationship to a correct analysis of the conflict and its causes and the ability to overcome it with flexibility and build effective and authentic communication.
Relationship management
Relationship management skills are what increase collaboration, promote creativity and innovation, allowing individuals and organizations to achieve their goals while positively impacting all the people and ecosystems they interact with.
The programs we propose develop the ability to create and correlate the quality of a relationship with the achievement of business objectives and refine the ability to have positive relationships with colleagues, managers, clients, suppliers, business partners and factors of influence or decision.
At the end of such a program, participants gain the understanding, as well as the tools and skillset necessary to:
communicate effectively, with empathy and assertiveness, resolve conflicts successfully navigate personal and professional situations that are conflicting or full of challenges improve the quality of customer service improve interactions in the sales process motivate and support teamsGrowth Mindset
Statistically, 25% of companies do not grow at all, and in the period 2010-2020, only one out of 8 companies grew by more than 10%. Each of these had leaders who put the growth mindset at the base of all decisions and strategies.
The "Growth Mindset" program is a mix of hands-on sessions in which participants use tools such as goal-setting and self-evaluation forms, reflection sessions to identify areas where they are trapped in a fixed way of thinking that does not allow them to increase certain skills and scientific know-how infusion sessions delivered in an easy format.
The emphasis is on the value of the effort put in, encouraging the participants to look for challenges and see them as opportunities to develop skills, not as a source of frustration or fear of being seen as weak/unprepared in case of a less than satisfactory result.
EN 
RO